Resources: NHS & Statutory Services

24/7 Support & Connect

Immediate emotional and practical support helpline – 0800 0126549

An NHS, free, confidential, 24/7 helpline provided by Vita Health Group, in partnership with AWP. The line is staffed by experienced counsellors, who you can talk to and they will listen. They will offer emotional support and can connect you to organisations available in Bristol, North Somerset, and South Gloucestershire (BNSSG).

The helpline is for people aged 18 and over who are living within BNSSG or are registered with a GP within BNSSG.

If you are 17 or under, please instead call the Children and Young People’s helpline via Avon & Wiltshire Partnership SPA line (0300 303 1320).

Bristol Dementia Wellbeing Service

The Bristol Dementia Wellbeing Service delivers a personalised package of dementia support to patients across Bristol. This includes healthcare, social and activity groups, practical support, and services for carers.

Bristol Sanctuary

Bristol Sanctuary is a place to come when you are in serious emotional distress. They aim to provide a safe, comfortable and welcoming environment where you can take stock and find some balance. The Sanctuary is open for bookable sessions… Read more

Bristol Wellbeing College

The Bristol Wellbeing College offers a range of workshops, courses, and activities to support mental health. Services are available to anyone who has used Bristol Mental Health services and patients of a number of inner-city and East Bristol GP surgeries (please see the Bristol Wellbeing College website for eligibility).

GRT Bristol

GRT Bristol is Bristol City Council’s information resource for Gypsy, Roma, Travellers and Boatpeople. Support is also provided through dedicated drop-in centres.

Kooth

Kooth is an online emotional wellbeing tool for children and young people. The platform includes self-help tools, anonymous monitored discussion boards, and support from counsellors, and is endorsed by the NHS.

Rethink Bristol Community Support Services

Rethink’s Bristol Community Support Services work directly to help City of Bristol based people with mental health issues make a positive difference in their lives. A placement within the service can last for up to six months, either working towards a specific goal or to build confidence and create meaningful connections within the community. Referrals through a GP or Secondary Mental Health Services.

SilverCloud

SilverCloud is an interactive online platform offering self-guided computerised Cognitive Behavioural Therapy. The service is available for free to individuals who are not receiving any other mental health support and who are registered with a GP in Bristol, North Somerset,… Read more

VitaMinds – NHS

The NHS Improving Access to Psychological Therapies (IAPT) provider for Bristol, North Somerset, and South Gloucestershire. VitaMinds offer a range of courses and support for anyone registered with a GP in these areas who is experiencing common mental health difficulties such as Depression and Anxiety problems.

Support offered includes psycho-educational group courses, Cognitive Behavioural Therapy (CBT), and Mindfulness Based Cognitive Therapy for Depression (MBCT), among others.

The service is primarily accessed by self-referral (either online or by phone), although GP referrals are possible in some cases. Services provided by VitaMinds are free of charge.