Resources: NHS & Statutory Services

Immediate emotional and practical support helpline – 0800 0126549

An NHS, free, confidential, 24/7 helpline provided by Vita Health Group, in partnership with AWP. The line is staffed by experienced counsellors, who you can talk to and they will listen. They will offer emotional support and can connect you to organisations available in Bristol, North Somerset, and South Gloucestershire (BNSSG).

The helpline is for people aged 18 and over who are living within BNSSG or are registered with a GP within BNSSG.

If you are 17 or under, please instead call the Children and Young People’s helpline via Avon & Wiltshire Partnership SPA line (0300 303 1320).

24/7 Support & Connect website

BASS Autism Services for Adults provide service to adults with autism spectrum conditions and professionals and carers who support them. These include assessment and diagnosis on referral, advice services, post-diagnostic support, one-to-one appointments, group sessions and training.

Bristol Autism Spectrum Services (BASS) website

Bristol City Council provide care and support in the community to adults who live in Bristol and have a disability, long term illness, mental health needs, learning difficulties, age-related health issues, or any other social care needs impacting independence.

Bristol City Council – Care and Support for Adults website

The Bristol Dementia Wellbeing Service delivers a personalised package of dementia support to patients across Bristol. This includes healthcare, social and activity groups, practical support, and services for carers.

Bristol Dementia Wellbeing Service website

Bristol ROADS (Recovery Orientated Alcohol & Drugs Service) is Bristol’s service for people seeking help with drug or alcohol problems. The service operates three community recovery hubs in North, Central, and South Bristol, as well as a range of treatment options.

Bristol ROADS – Recovery Orientated Alcohol & Drugs Service website

Bristol Sanctuary is a place to go when you are in serious emotional distress. They aim to provide a safe, comfortable and welcoming environment where you can take stock and find some balance.

Bristol Sanctuary website

Bristol Wellbeing College provides free interactive workshops and courses to anyone living in Bristol aged 18+. You can learn tools, skills and strategies to improve and maintain your mental wellbeing. The College delivers online (with individual tech support) and in community venues throughout Bristol. Find out more and book via the website:

Bristol Wellbeing College website

GRT Bristol is Bristol City Council’s information resource for Gypsy, Roma, Travellers and Boatpeople. Support is also provided through dedicated drop-in centres.

GRT Bristol website

The NHS Improving Access to Psychological Therapies (IAPT) provider for Bristol, North Somerset, and South Gloucestershire. VitaMinds offer a range of courses and support for anyone registered with a GP in these areas who is experiencing common mental health difficulties… Read more

Rethink’s Bristol Community Support Services work directly to help City of Bristol based people with mental health issues make a positive difference in their lives. A placement within the service can last for up to six months, either working towards a specific goal or to build confidence and create meaningful connections within the community. Referrals through a GP or Secondary Mental Health Services.

Rethink Bristol Community Support Services website

SilverCloud is an interactive online platform offering self-guided computerised Cognitive Behavioural Therapy. The service is available for free to individuals who are not receiving any other mental health support and who are registered with a GP in Bristol, North Somerset, or South Gloucestershire.

SilverCloud website