Resources: Older People


AbilityNet’s Tech volunteers provide free IT support to older people and disabled people of any age in the UK. They can help with IT challenges from setting up new equipment, fixing technical issues, showing you how to stay connected to family and use online services. Support can be requested online or by helpline.

Age UK Bristol

Age UK Bristol and Linkage provide a number of services for older adults, including advice, social and community groups, befriending, and practical support. Advice is also available for carers and family.

Alzheimer’s Society – Helpline

Alzheimer’s Society are a charity that campaigns for change in dementia care, funds research towards a cure, and provides support to people currently living with dementia. They offer a “Dementia Connect” support line to put people in touch with local dementia services and offer advice. They also provide the Bristol Dementia Wellbeing Service.

Bristol Dementia Wellbeing Service

The Bristol Dementia Wellbeing Service delivers a personalised package of dementia support to patients across Bristol. This includes healthcare, social and activity groups, practical support, and services for carers.

Bristol Drugs Project

Bristol Drugs Project provide free and confidential support to people who are looking for help with their own alcohol and drug use, and the people who care for and about them. Services include support groups, drop-ins, harm reduction, and a dedicated helpline. Specific and targeted support is available for children and young people, students, older people, women, and the LGBTQ+ community. A specific service is available for recent drug and alcohol-related bereavements.

Filwood Hope

Filwood Hope provides the local community of Knowle West with advice and support on benefit, debt, emplyoment concerns, and housing. Listening services and advice for those over 55 are also available.

Marmalade Trust

Marmalade Trust work to raise awareness of loneliness and social isolation nationally, and provide opportunities for social connection to people experiencing loneliness in Bristol, North Somerset, and South Gloucestershire.

North Bristol Advice Centre

North Bristol Advice centre offer free and independent advice and support for people dealing with issues around welfare benefit and debt in North Bristol and South Gloucestershire. Home visits are available for those over 50, and the centre can offer support to get online.


Reengage provide social opportunities for older adults (75+) who live alone anywhere in the UK, including telephone befriending and monthly tea parties.

The Silver Line

The Silver Line operate a free, confidential, 24-hour telephone helpline for people aged 55+ in the UK, and offer a telephone friendship service connecting people aged 60+ with volunteers to reduce social isolation.