Welcome to Bristol Mind

Our operations during COVID-19

Our emotional support helpline MindLine is running an extended service during the Coronavirus (COVID-19) crisis and is now open  7 nights a week, 7pm-11pm on 0808 808 0330.
Our trans+ and non-binary helpline MindLine Trans+ is running as normal, 8pm to Midnight Mondays and Fridays on 0300 330 5468.
We have a dedicated counselling service for people who are shielding due to the pandemic. Details in the image below. An image description is provided in Alt Text for screen-readers.

Bristol Mind is currently providing a free counselling service to individuals shielding as a result of the Covid-19 pandemic. UPDATE: please note that this service has been extended until 31st March 2021. Subject to availability, we will be taking referrals until 31st Jan 2021. We are primarily looking to provide this service to those in the Bristol wards/areas stated below, and those identified as higher risk, such as BAME residents and older individuals: Avonmouth, Barton Hill, East Hillfields, Filwood, Hartcliffe & Withywood, Knowle West, Lawrence Hill, Lawrence Weston, Lockleaze, Southmead, St Paul’s, Whitchurch Park If you are interested in this service, please contact counselling@bristolmind.org.uk for a registration form. For this service we are accepting either self-referrals, referrals from family members, or referrals from agencies. Please note that our general ‘Meeting Minds’ counselling service is not free but is low cost, and is self-referral only.

We also have a dedicated daytime telephone line that can point you in the right direction to find support for mental health and wellbeing needs. Our Information and Signposting line is open between 9:30am and 3:30pm, Monday to Friday (excluding bank holidays). You can reach us on 0117 980 0370, or at info@bristolmind.org.uk.
Outreach Advocacy service is running as normal, with COVID-secure drop-ins every Tuesday from 11am to 2pm at our offices in Old Market. The service is also able to help and receive new referrals by telephone and email. Visit the Outreach Advocacy page to find out more. You can call the service on 0117 980 0376, or email advocacy@bristolmind.org.uk.
You can also take a look at our YouTube channel, where we have put together some short videos around ways to support ourselves during this difficult time. Below is a video on Managing anxiety during COVID-19 from Claire Plummer.

What we’re doing

The Bristol Mind building is currently closed to the public, but our services are still running through telephone and email.  Please see here for more information.
For more information on looking after your mental health during this uncertain time, please click here.
If you wish to donate to Bristol Mind, please send electronic payments to Bristol Mind, Account No: 65050011 & Sort Code: 08-92-99
Please include the word “Donation” and your name or your organisation name as a reference.
Bristol Mind is affiliated to National Mind and is committed to National Mind’s values and quality management standards.  See the national Mind website.
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