Volunteer for us

About the Role

Help us deliver exciting community and fundraising events that bring people together and raise vital support for our work.
As an Event Support Volunteer, you’ll assist with event set-up, registration, welcoming attendees, stewarding activities, helping visitors, distributing information, and supporting event organisers throughout the day.

This is a great opportunity for anyone interested in events, community engagement, fundraising, customer service, or project management. No previous experience is required. Full guidance will be provided before each event.

Event Support Volunteer

Join our event volunteer team, meet new people, support fundraising activities across Bristol, and gain valuable experience while making a difference in your community.

Location

Various Bristol locations

Time Commitment

Flexible, event-based volunteering

We typically host 2-3 large events a year with monthly smaller events.

About the Role

Help us deliver exciting community and fundraising events that bring people together and raise vital support for our work.

As an Event Support Volunteer, you’ll assist with event set-up, registration, welcoming attendees, stewarding activities, helping visitors, distributing information, and supporting event organisers throughout the day.

This is a great opportunity for anyone interested in events, community engagement, fundraising, customer service, or project management.

No previous experience is required. Full guidance will be provided before each event.

Key Responsibilities

No two events look the same, you may be asked to…

• Assist with event setup and pack-down
• Welcome participants and provide event-day support
• Help with registration desks, activities, and information stalls
• Support the Fundraising Lead and wider team during events
• Ensure events run smoothly and create a positive experience for attendees
• Represent Bristol Mind within the local community

What You’ll Gain

• Experience supporting live events and fundraising activities
• Training and ongoing support from Bristol Mind staff
• Development of communication, teamwork, and customer service skills
• Opportunities to meet like-minded volunteers and professionals
• References to support future employment, internship, and graduate applications
• Networking opportunities within Bristol’s charity and community sector
• The opportunity to volunteer with friends and be part of a fun, supportive team

Who We’re Looking For

• Friendly, reliable, and enthusiastic students
• Individuals who enjoy meeting and helping people
• Strong team players
• No previous experience required as full training will be provided
• People who are passionate about supporting their local community and mental health initiatives

How it works…

We’ll contact volunteers about upcoming opportunities, and you can choose which events you’d like to get involved in. Simply reply to the invitation email to let us know you’re available. There’s no minimum commitment, but we hope you’ll join us whenever you can.

Bristol Mind Volunteering: Events + Fundraising team – Fill out form

Mind Line is our free telephone listening service, open Wed-Sunday 7pm-11pm. Click here to find out more information.

Mind Line Volunteers are recruited from the local community and undergo intensive training over a period of 6 weeks. They join a vibrant and friendly team, working on a rota basis undertaking approximately one shift every fortnight, answering calls from the general public about their wellbeing and mental health concerns.

What we offer you

• extensive, high quality training
• be part of a lively team
• regular supervision and support
• the opportunity to develop your listening skills and awareness of mental health

 What we expect from you

• agree to work with us for at least a year
• attend all the training sessions
• work a four-hour shift approximately every fortnight
• receive supervision for each shift on the helpline
• attend 6-weekly volunteer meetings

Read more about the experience of one of our Mind Line volunteers.

We run volunteer intake and training courses twice a year, details are published here as soon as they are confirmed.

If you would like to be notified of this and future Mindline volunteering opportunities, please join our mailing list:

Sign Up Now

Bristol Mind’s Information Service is a daytime telephone line and email service, offering information and signposting to other local mental health and wellbeing services in the area. The service is non-directive – we don’t tell people what to do or give advice. Click here to find out more information.

Volunteers on our Information Service provide invaluable support to callers who often seen us as a first port of call for mental health issues or concerns.  They can also provide information to people who are concerned about someone else, and will do their best to assist professionals using an up-to-date and comprehensive list of Bristol and South Glos. agencies. 

We recruit our  Info Line Volunteers from the local community. They undertake a three, half-day course of training and commit to at least one 3 hour shift a week, 9:30 am – 12:30 pm or 12:30 pm – 4:00 pm

What we offer you:

• Extensive training, covering all areas of the role and the organisation
• Regular supervision
• An on-call support duty staff member during every shift
• Travel expenses when working from the Bristol Mind office
• The opportunity to develop your customer support skills and knowledge of mental health services

What we expect from you:

• An agreement to volunteer with us for at least nine months
• Full attendance at the volunteer training sessions
• An empathetic, non-judgmental attitude towards our callers
• Working one 3.5-hour shift each week, and keeping staff informed in a timely manner when this isn’t possible
• Engagement with the supervision process
• Attendance at Team Meetings each quarter

We are currently recruiting for Information Service volunteers. 

Sign up now

If you’re enquiring about a placement. Please find some information below and a link to register your interest.

Please Note:

Trainee counsellors need to be enrolled/accepted (not applying for) in an in-person counselling or Psychotherapy training accredited by BACP or UKCP:

(Regretfully, we do not offer placements to Psychology Degree students, We are ideally looking for people who have life experience of working or volunteering in the mental health sector before they decided to train as a counsellor.)

Our LGBTQIA trainee placements are for those who self-identify as Queer. (with lived experience of being LGBTQIA+)

What we offer you

• support by the team, an in-depth induction and fortnightly group clinical supervision.
• be part of an inclusive and supportive team
• regular support from line manager and clinical lead
• the opportunity to develop clinical, risk management and safeguarding skills.

 What we ask from you 

• to be on a recognised CPCAB course
• agree to stay in placement or volunteer with us for at least a year.
• attend all clinical supervision sessions.
• to work up to seeing 4 clients a week.
• to be in weekly personal therapy for the duration of the placement
• to adhere to Bristol Mind Policies and Procedures, including all Meeting Minds’ monitoring and administration requirements

We are unable to email you with an update on placement availability as recruitment does happen throughout the year, subject to spaces becoming available.

By completing the form, Placement interest form – Fill out form, you are agreeing to us keeping your personal data on record.