Opening Hours
Info Line offers unique telephone and email support and aims to open every morning (excluding bank holidays):
Please note that at busy times, it may be difficult to get through to a volunteer, or occasionally we are closed due to sickness or absences. Please email us your query or leave a message, and we will get back to you within one week.
Counselling is by appointment only.
Our offices are based at:
48 Fairfax St
Bristol
BS1 3BL
Contact Us
If you would like to leave us any feedback, compliments or comments, please email [email protected] . If you have a complaint or concern, please see the Complaints Policy
Infoline can also be reached on 0117 980 0370
The line is open:
Monday 09:30 – 12:30
Tuesday 09:30 – 12:30
Wednesday 09:30 – 12:30
Outside of our opening times, we have a voicemail service in operation and will endeavour to call you back.
Counselling Placement
For all enquiries regarding volunteering as a counsellor on placement, please contact us via: [email protected]