Resources: Local helplines

Alcoholics Anonymous – AA

Alcoholics anonymous provide a safe space for individuals to discuss their personal experiences with alcohol with the overall aim of overcoming alcoholism. Both open and closed meetings are available throughout Bristol. National helpline also available.

Battle Against Tranquillisers

BAT offers mutual support to anyone who wishes to consider the level of benzodiazepines etc. they take or to come off these tranquillisers. There is no pressure and clients are encouraged to be in charge of their own withdrawal. Family, friends and carers are also welcome.

Bristol Black Carers

Bristol Black Carers supports both carers and those whom they care for to access mainstream care and health related public services. They provide services including regular support group meetings, a help line and home visits.

Bristol Hate Crime Services

Bristol Hate Crime Services is a group of four expert agencies working in collaboration to provide a comprehensive service for victims of hate crime.

The collaboration is led by SARI (Stand Against Racism & Inequality), with local providers Brandon Trust, Bristol Mind, the Lesbian, Gay, Bisexual and Transgender (LGBT) Forum, Avon and Bristol Law Centre and Bristol Mediation.

Bristol MindLine

A confidential freephone helpline open from Wednesday to Sunday from 8pm to midnight providing a safe place to talk if you, or someone you know, is in distress. We can also give information about mental health support services available in your area that could help you.

Carers’ Centre

The Carers Centre is a local charity supporting people who care for family and friends. They offer expert advice, breaks from caring, emotional support and understanding. All services are free.

Carers’ Support Centre

The Carers Centre is a local charity supporting people who care for family and friends. They offer expert advice, breaks from caring, emotional support and understanding. All services are free. CarersLine helpline for carers also available.

Citizens Advice Bureau (CAB) – Bristol

The Citizens Advice Bureau provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. Their main office is located in the centre of Bristol. They can also be found at several outreach centres that offer specialist or limited services. They provide drop in sessions, face to face appointments, as well as advice by telephone or email.

FFLAG (Families and Friends of Lesbians and Gays)

FFLAG is a national voluntary organisation and registered charity dedicated to supporting parents and their lesbian, gay, bisexual and Trans daughters and sons.

They offer support to local parents groups and contacts in their efforts to help parents and families understand, accept and support their lesbian, gay, bisexual and transgender members with love and pride.

FFLAG members are parents of lesbian, gay, bisexual or Trans sons and daughters. These young people and their families face serious homophobia and transphobia in our society, which brings in its wake prejudice, bullying and alienation.

LOTTY – Helpline for Young People

Learning Partnership West has set up a free confidential text and online support service called LOTTY for young people in Bristol aged between 11 and 25. Young people can text confidentially on 07786 20 20 40, contact us on Facebook… Read more

Mindline Somerset

Out of hours helpline operated by Mind in Taunton and West Somerset for callers in Somerset that is a confidential listening services providing a safe place to talk if you, or someone you know, is in distress. We can also give basic information about mental health and local services.

MindLine Trans+

A confidential national emotional, mental health support helpline and signposting service for people who identify as Trans, A Gender, Gender Fluid, Non-binary.

MindLine Trans+ provides a safe place to talk about your feelings confidentially. We don’t record calls nor ask for any personal details. Our listeners will try understand the multitude of feelings and concerns that may be going on for you. We are here to listen and offer our support.

Narcotics Anonymous

Narcotics Anonymous is a non-profit fellowship of men and women for whom drugs have become a problem. There are no fees and they offer a helpline, meetings, literature, committees and development services.

Next Link

Next Link is part of Missing Link Mental Health Services. We provide domestic abuse support services.

Off The Record: Bristol

OTR isn’t just a charity providing mental health services, it’s a mental health movement mobilised to support, promote and defend the mental health, rights and social position of young people! We offer counselling in Central Bristol, and Yate.

We also offer a whole range of other services,including but not limited to projects and social action, nature works, and inspiration works which covers our creative side of the service. Examples of these are, Book club, Mindfulness, and Bristol meet ups, as well as our allotment.

We are a self referral service so you can either sign up online, or come to one of our hubs.

Samaritans

Samaritans provide completely confidential emotional support 24 hours a day by phone, face-to-face, email and letter and allow callers to talk openly about their worries and concerns without fear of being judged. National and Local Helplines.

Talking Money

Talking Money’s services cover the whole of England and are open to all by self-referral or by signposting/referral from other agencies, though the large majority of their face-to-face work is targeted at people living in Bristol and the surrounding area.   Services include Debt Advice, Energy Advice, Benefit Advice, Financial Advice and Training & Consultancy

TESS – Text and Email Support Service

Run by Self Injury Support, TESS is a text and email service for women and girls in the UK affected by self-harm. The text service is available on Tuesdays, Wednesdays and Thursdays from 19:00-21:30. Text: 07537 432 444 (texts cost… Read more

Womankind

Womankind provides women in the Bristol area with free or affordable professional counselling, psychotherapy and on-going support. They specialise in depression, anxiety, acute crisis, domestic abuse and rape.

Women’s Independent Alcohol Support (WIAS)

WIAS offer services including ‘drop-in’ sessions, helplines, women’s groups as well as 1:1 counselling. They are a not-for-profit organisation specifically focused on women and supporting them with past and present alcohol issues.

New support sessions starting in October 2018 in central Bristol.  Friendly, helpful atmosphere and expert advice and support. Booking essential as groups are small.

Telephone: 0117 942 8077 or email contact@wiaswomen.org.uk

“No Blame, No Shame. Women helping other women to recover from alcohol issues”

Women’s Self Injury Helpline

Self Injury Helpline – 0808 800 8088 (freephone from landlines and most mobile networks) Open Tuesday, Wednesday and Thursday, 19:00-21:30 Run by Self Injury Support, the self injury helpline is for women of any age or background affected by self-injury, whether… Read more