Resources: Advocacy and legal

Bristol Hate Crime Services

Bristol Hate Crime Services is a group of agencies working in collaboration to provide a comprehensive service for victims of hate crime.

The collaboration is led by SARI (Stand Against Racism & Inequality), with local providers Brandon Trust, Bristol Mind, the Lesbian, Gay, Bisexual and Transgender (LGBT) Forum, Avon and Bristol Law Centre and Bristol Mediation.

Bristol Law Centre

Bristol Law Centre is a charity providing free information and legal advice on specialist areas of social welfare law to people who could not otherwise afford access to justice, as well as representing these clients in court.

Bristol Mind Community Outreach Advocacy – Drop-in Sessions

Our Community Outreach Advocacy service, which is available to Bristol City Residents, works with people with mental health difficulties to offer one-to-one advocacy support. Advocacy is taking action to help people speak up for what they want and need, secure their rights, represent their interests and obtain the services they need.

We run two drop-in sessions for new clients to this service:

Tuesday Drop-in: 11:00am to 1:30pm every Tuesday, at our offices: 35 Old Market Street, Bristol, BS2 0EZ

Wednesday Drop-in: 2:00pm to 4:00pm every Wednesday, at Windmill Hill City Farm, Philip Street, Bedminster, Bristol, BS3 4EA

**On the 7th July there will be no drop in at windmill city farm, this is closed for 1 day only.

Bristol Mind In-Patient Advocacy

Provided by Bristol Mind, this service gives patients in hospital or recipients of other mental health service the opportunity to discuss treatment concerns confidentially. In-patient advocacy is available for wards at Callington Road and Southmead Hospitals.

Please note – this is a separate service to our Independent Mental Health Act Advocacy service, which is available to all people detained under the Mental Health Act in Bristol, and those who are subject to its powers under Community Treatment Orders or Guardianship.

Mind Infoline

The national Mind Infoline is a service which provides callers with confidential support and information on mental health problems, access to help, potential treatments and advocacy. The Infoline is open Monday to Friday 9am-6pm (excluding bank holidays) and can be contacted by phone on 0300 123 3393, by email at and by text on 86463

Resolve West (formerly Bristol Mediation)

Resolve West is an independent, charitable organisation with over 30 years’ experience of providing a confidential service to people experiencing conflict or crime. Their expertise is in helping individuals and communities to resolve their differences,with services offered to those living in Bristol and the surrounding areas of Somerset, South Gloucestershire and Bath and North East Somerset.

Resolve West is also one of the organisations involved in the Bristol Hate Crime and Discrimination Service.

Shire Advice Service

Based in Shirehampton and delivered in conjunction with North Bristol Advice Centre, Shire Advice provides information and advocacy covering welfare benefits, debt, housing, employment rights, consumer issues and family issues.

St Pauls Advice Centre

A community resource at the heart of St Pauls. St Pauls Advice Centre offers independent legal advice, a confidential, non-judgemental, free service, drop-in and appointment based advice sessions covering welfare benefits, debt and money, employment, housing, immigration and other advice, outreach sessions at various other venues, home visits on request, a daily reception service providing information and triage facility and a bilingual service can be arranged at some venue.

Swan Advocacy

This advocacy service offers free and independent support to users of adult Social Services provided by South Gloucestershire Local Authority where they are experiencing issues relating to social care.

University of Bristol Law Clinic

The University of Bristol Law Clinic, situated on Berkeley Square, offers free legal advice to members of the public on a range of issues – from landlord-tenant disputes, to benefits and employment problems. They also answer queries relating to the field of Family Law and related areas. The Clinic works by recruiting law students from the university at the beginning of every academic year, who are then trained and offer advice to people under the supervision of staff members.