Mental Health Services -Christmas & New Year

We have collated some information about mental health services opening times over the Christmas and New Year period, should you need support during this time.

Bristol Mind

Information & Signposting Service:
Monday 24 December: Closed from 14:00
Tuesday 25 December – Wednesday 2 January 2019: Closed

Normal service operating on Wednesday-Sundays, 8pm-midnight. Call 0808 808 0330

MindLine TransLine+:
Monday 24 December: Closed
Normal service resumes on Friday 28 December (open Monday and Fridays, 8pm-midnight). Call 0300 330 5468

Advocacy Drop-In Service:
Tuesday 25 December: Closed
Wednesday 26 December: Closed
Tuesday 1 January 2019: Closed
Wednesday 2 January 2019: Closed
Tuesday 8 January: Closed
Wednesday 9 January 2019: 14:00-16:00 @ Windmill Hill City Farm

Email enquiries to be sent to:

In-patient IMHA: please email

IMCA & DOLS: please email


Call the emergency services on 999 if the situation is life-threatening.

Call NHS on 111 if you need help urgently, but it is not a life-threatening. emergency

Contact the GP service or the GP’s out-of-hours service.

Bristol Sanctuary: 0117 9542952 / Text 07709295661
Open throughout Christmas period
7pm-1.30am Monday – Friday
Telephone line 5pm-1.30am Friday, Saturday, Sunday and Monday evenings.

Samaritans: 116 123 (National freephone helpline) Open 24/7/365
Samaritans (Bristol):  0117 983 1000 (24/7) and their drop-in runs from 07:30-21:00 at 37 St Nicholas Street, BS1 1TP

SANELine: 0300 304 7000.  Mental Health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. Open every day of the year from 16:30-22:30.

Women’s Crisis House:  0117 924 6459.  Alternative to psychiatric admission for women who are experiencing a mental health crisis for up to four weeks, dependent on vacancies. Open 24/7 including Christmas period.

Men’s Crisis House: 0117 934 9848.  Open 24/7 including Christmas period for men experiencing mental health problems where hospital admission might be the only other alternative available. Access is dependent on availability.

Christmas at UWE Bristol: Campuses will be closed from 16:30 on Friday 21 December 2018 and will re-open from 08:30 on Thursday 3 January 2019. Most services will be unavailable during this time, but some areas will remain open and we’ll be running events on campus every day. See this webpage for details

North Bristol Foodbank: Please refer to their webpage for opening hours over the Christmas period.

The Independent Mental Health Network (IMHN) have produced a short guide to mental health support available to people in the Bristol area over the Christmas and New Year period, which you can view and download by clicking here.