Community Outreach Advocacy Service

What is Advocacy?

Advocacy is taking action to help people speak up for what they want and need, secure their rights, represent their interests and obtain the services they need.

At Bristol Mind, we work with people with mental health difficulties who live in the Bristol community, offering one-to-one advocacy support.

We can offer you:

  • someone to work with you and be on your side, to help you speak up for yourself
  • someone to give information about your rights and help you decide what you want

We can help you with:

  • accessing services and support that you need
  • making phone calls
  • writing letters
  • accompany you to meetings and appointments
  • making complaints

The Community Outreach Advocacy Service is free, independent and confidential

Our advocates are fully trained volunteers who are friendly and understanding, have experience/understanding of mental health issues and are concerned about the rights of people who experience mental and emotional distress.

Often the quickest way to see an advocate is to come to one of our weekly Drop-in Sessions. If you are not able to do this, then you can telephone us to make an appointment. We are also able to make home visits if you are unable to come and meet us.

Drop-in Sessions


You will been seen by an advocate one-to-one, on a first-come first-served basis. It is not a social group.

Location: Bristol Mind, Old Market, BS2 0EZ
Day: every Tuesday
Time: 11am – 1.30pm *

* Please note that we cannot see you if you arrive after 1.30pm so we advise that you arrive as early as you can after Drop-in opens

Location: Windmill Hill City Farm, Bedminster, BS3 4EA
Day: every Wednesday
Time: 2pm – 4pm

Contact us:

Claire Barnard (Coordinator) & Neil Ashmore (Mental Health Advocate)
Telephone: 0117 980 0376
Text: 07497 744 531
Fax: 0117 929 6587

Please note that the office is staffed part-time

Referral Form:

Residents of South Gloucestershire, Somerset, North Somerset and Bath & North East Somerset:

Bristol Mind is only able to support Bristol city residents.

If you live in South Gloucestershire, Somerset or BaNES, a similar service is provided by Swan Advocacy

If you live in North Somerset, a similar service is provided by SeAP