MindLine volunteering

Volunteers get full training on the telephone helpline and then work on a rota basis answering calls Wednesday to Sunday, 8pm to midnight

What we offer you

  • extensive, high quality training
  • be part of a lively team
  • regular supervision and support
  • travel expenses
  • the opportunity to develop your skills and build your knowledge

 What we expect from you

  • agree to work with us for at least a year
  • attend all the training sessions
  • work a four-hour shift each fortnight
  • receive supervision after you have worked on the helpline
  • attend volunteer meetings

A volunteer’s experience of MindLine

Read about Tom’s experience of volunteering with MindLine.

Information on training to be a volunteer

Training to become a MindLine volunteer takes place over 6 weeks, during which time there are 6 all-day sessions (9:30am-5pm) and 4 evening sessions (6:30pm-9pm). Prospective volunteers MUST be able to attend all of the training days and evening in order to be accepted onto the training.

Our MindLine Information Pack gives a full outline of what you can expect from the training, including the dates for our forthcoming training schedule.

How to volunteer

We are currently recruiting new volunteers. Please refer to our Information Pack for instructions on how to apply to join our forthcoming training.

If you are interested in training to be a MindLine volunteer you must book to attend one of our introductory information sessions before you can apply to join the training (see Information Pack for dates of info sessions). Please do not book to attend a session if you are unable to attend any of the training dates.

If you wish to attend an information session please email volunteering@bristolmind.org.uk with your name and contact details, the date of the session you wish to attend, plus the name of the service you wish to volunteer for (“MindLine”).