MindLine volunteering

Volunteers get full training on the telephone helpline and then work on a rota basis answering calls Wednesday to Sunday, 8pm to midnight* 

*during the coronavirus (Covid-19) crisis our open hours 7pm-11pm)

What we offer you

  • extensive, high quality training
  • be part of a lively team
  • regular supervision and support
  • travel expenses
  • the opportunity to develop your skills and build your knowledge

 What we expect from you

  • agree to work with us for at least a year
  • attend all the training sessions
  • work a four-hour shift each fortnight
  • receive supervision after you have worked on the helpline
  • attend volunteer meetings

A volunteer’s experience of MindLine

Read about Tom’s experience of volunteering with MindLine.

Information on training to be a volunteer

Volunteer recruitment and training are currently on hold during the coronavirus (Covid-19) crisis.

Training to become a MindLine volunteer takes place over 6 weeks, during which time there are 6 all-day sessions (9:30am-5pm) and 4 evening sessions (6:30pm-9pm). Prospective volunteers MUST be able to attend all of the training days and evening in order to be accepted onto the training.

Our MindLine Training Information Pack gives a full outline of what you can expect from the training.

How to volunteer

Recruitment and training have been placed on hold until further notice.

If you are interested in volunteering for MindLine and would like to be informed when opportunities arise, please email volunteering@bristolmind.org.uk with your name, email address and the name of the service you wish to volunteer for (MindLine).