MindLine Trans+ volunteering

MindLine Trans+ is a national service, delivered by Bristol Mind and Mind in Taunton & West Somerset.

We are keen to recruit Transgender, Agender, Gender Fluid & Non-Binary volunteers to support the line.

Volunteers receive comprehensive training for the helpline and information service and then work on a rota basis answering calls on Mondays, 8pm to midnight (volunteers based in Taunton and recruited through Taunton Mind will cover the Friday evening service).

Volunteers also have the opportunity to work on our general MindLine helpline service which operates Wed-Sun 8pm to midnight.

What we offer you:

  • extensive and high quality training
  • be part of a friendly team
  • regular supervision and support
  • travel expenses
  • the opportunity to develop your skills and build your knowledge

What we expect from you:

  • agree to work with us for at least a year
  • attend all the training sessions
  • work a four-hour shift each fortnight
  • receive supervision after you have worked on the helpline
  • attend volunteer meetings

Information on training to be a volunteer

Training to become a MindLine Trans+ volunteer takes place over 6 weeks, during which time there are 6 all-day sessions (9:30am-5pm) and 6 evening sessions (6:30pm-9pm). Prospective volunteers MUST be able to attend all of the training days and evening in order to be accepted onto the training.

Our MindLine Information Pack gives a full outline of what you can expect from the training, including the dates for our forthcoming training schedule.

How to volunteer

We are currently recruiting new volunteers. Please refer to our Information Pack for instructions on how to apply to join our forthcoming training.

If you are interested in training to be a MindLine volunteer you must book to attend one of our introductory information sessions before you can apply to join the training (see Information Pack for dates of info sessions). Please do not book to attend a session if you are unable to attend any of the training dates.

If you wish to attend an information session please email volunteering@bristolmind.org.uk with your name and contact details, the date of the session you wish to attend, plus the name of the service you wish to volunteer for (“MindLine Trans+”).