Advocacy services awarded national Quality Mark

Bristol Mind has been awarded the Advocacy Quality Performance Mark (QPM) from the National Development Team for Inclusion (NDTi). The QPM is the UK’s only independent quality performance mark for organisations offering independent advocacy; an essential service for people who need support to express their needs and have increased choice and control in their lives.

The assessment report commented on our services;

Throughout the QPM assessment Bristol Mind Advocacy Services demonstrated a thoughtful and robust approach to the provision of advocacy services that is in line with QPM standards.  The service Director as well as the advocates, demonstrated a sophisticated understanding of advocacy delivery and how core advocacy principles are applied in practice.’

‘…it was evident that the principles of person centeredness and empowerment are at the heart of the advocacy service at Bristol Mind.’

Tom Hore, Director of Bristol Mind, said ‘This award recognises the excellence of our advocacy services, and is a tribute to the enthusiasm and commitment of staff and volunteers to provide a professional, empowering service that is responsive to the individual needs of the people who we support’.