Resources: Advice

AbilityNet

Free helpline offering computer and internet support to disabled people. Home visits and factsheets also available.

Age UK

Age UK provide advice, combat lonliness and enable independence. They run a number of services at their local Age UKs that aim to make older people’s lives easier and safer – either at home or to improve their own wellbeing.

Anxiety UK

Anxiety UK works to relieve and support those living with anxiety disorders by providing information, support and understanding via an extensive range of services, including 1:1 therapy.

Avon and Bristol Law Centre

ABLC provide specialist legal advice and representation to people who could not otherwise afford access to justice. Their solicitors focus on social welfare law issues such as community care, discrimination, employment, housing, immigration & asylum, mental health and welfare benefits to people living in Bristol and in some cases across the South West.

Blue Light Infoline

This national Mind service is just for emergency service staff, volunteers and their families. Their team provides information on a range of topics including: staying mentally healthy at work, types of problems, how and where to get help, medication, advocacy, PTSD and the law. They can be contacted Mon-Fri 9am to 6pm (except bank holidays) on 0300 303 5999 at bluelightinfo@mind.org.uk or by text on 84999

Brigstowe Project

The Brigstowe Project is a well-established, Bristol-based charity for people living with or affected by HIV or AIDS. They can provide floating support, together with advice and information, as appropriate to the needs of the person to improve their quality of life. For anyone who is living with HIV who lives in Bristol and surrounding areas.

Carers UK

Helpline providing advice & information for carers on any issue including benefits, residential care, the Carer’s Act and respite care.

Citizens Advice Bureau (CAB) – Bristol

The Citizens Advice Bureau provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. Their main office is located in the centre of Bristol. They can also be found at several outreach centres that offer specialist or limited services. They provide drop in sessions, face to face appointments, as well as advice by telephone or email.

Maternity Action

Charity committed to ending inequality and improving the health and well-being of pregnant women, partners and young children – from conception through to the child’s early years. Maternity rights advice line available.

Mind Legal Line

National Mind Legal line provides legal information and general advice on mental health related law covering mental health, mental capacity, community care, human rights and discrimination/equality related to mental health issues. They can be contacted between 9am and 6pm Mon-Fri (except Bank Holidays) on 0300 466 6463

Off The Record: Bristol

Off the Record provides free confidential, self-referral specialist information, advice, informal support and counselling for young people in Bristol, aged 11 – 25. Appointments can be arranged through the helpline or via email.

Shire Advice Service

Based in Shirehampton and delivered in conjunction with North Bristol Advice Centre, Shire Advice provides information and advocacy covering welfare benefits, debt, housing, employment rights, consumer issues and family issues.

St Pauls Advice Centre

A community resource at the heart of St Pauls. St Pauls Advice Centre offers independent legal advice, a confidential, non-judgemental, free service, drop-in and appointment based advice sessions covering welfare benefits, debt and money, employment, housing, immigration and other advice, outreach sessions at various other venues, home visits on request, a daily reception service providing information and triage facility and a bilingual service can be arranged at some venue.

Talking Money

Talking Money’s services cover the whole of England and are open to all by self-referral or by signposting/referral from other agencies, though the large majority of their face-to-face work is targeted at people living in Bristol and the surrounding area.   Services include Debt Advice, Energy Advice, Benefit Advice, Financial Advice and Training & Consultancy