Festive Opening Hours 2021 – 2022

If you’re struggling this Christmas, you may want to find support for your mental health. There are a few ways that you can do this:

  • Call Samaritans on 116 123 (freephone). They’re always open. They have a Welsh language line too.
  • Text SHOUT to 85258. This is a free 24/7 crisis text service run by Shout.
  • Visit our useful contacts page for a list of organisations who can support your mental health or help with practical problems.

Our Services During the festive period


MindLine will be closed Christmas Day but otherwise running the usual days and times: Wednesday to Sunday 7 -11pm. Call us for free, confidential, and non-judgmental emotional support on 0808 808 0330. If you need to speak to someone outside of these times, the Samaritans are open 24/7 and can be contacted on 116 123.

Information Service

Over the festive break the Information Service will be closed from 25th December until 4th January and then open as usual from 5th January.

Our opening hours are between 9:30am and 3:30pm, 📞on 0117 980 0370 or email info@bristolmind.org.uk

If you need support in the meantime you can contact Samaritans 116 123 (freephone) or by email jo@samaritans.org or visit our website for more information

MindLine Trans+

MindLine Trans+ will be running as usual over the festive period. Mondays, Wednesdays and Fridays between 8pm – midnight. Call us on 0300 330 5468. This service is run in partnership with Mind in Somerset

Meeting Minds Counselling

Over the festive break Meeting Minds counselling will be closed from 24th December until 3rd January and then open as usual from 4th January. If you need support in the meantime you can contact Samaritans 116 123 (freephone) or by email jo@samaritans.org 

We are now able to take registrations for sessions coming available in the New Year. Please email counselling@bristolmind.org.uk if you would like a registration form. We will be able to offer initial assessments throughout December.