MindLine volunteering

Volunteers get full training on the telephone helpline and then work on a rota basis answering calls Wednesday to Sunday, 8pm to midnight* 

*during the coronavirus (Covid-19) crisis our open hours 7pm-11pm)

What we offer you

  • extensive, high quality training
  • be part of a lively team
  • regular supervision and support
  • travel expenses
  • the opportunity to develop your skills and build your knowledge

 What we expect from you

  • agree to work with us for at least a year
  • attend all the training sessions
  • work a four-hour shift each fortnight
  • receive supervision after you have worked on the helpline
  • attend volunteer meetings

A volunteer’s experience of MindLine

Read about Tom’s experience of volunteering with MindLine.

Information on training to be a volunteer

We are now recruiting for MindLine volunteers. Training will be taking place on Zoom between November and December 2020.

Our MindLine Training Information Pack Nov 2020 gives a full outline of what you can expect from the training. Please ensure to read the section Changes due to Covid-19, as it outlines a number of changes to the service since lockdown.

If you are able to attend all of the training dates, please email volunteering@bristolmind.org.uk to book your space on one of our Information Sessions (dates of the sessions are included in the Information Pack).

How to volunteer

If you are interested in volunteering for MindLine and would like to be informed when opportunities arise, please email volunteering@bristolmind.org.uk with your name, email address and the name of the service you wish to volunteer for (MindLine).